What We Do Best
Outfit your team with custom apparel
Elevate your brand presence at events
Recognize & reward your employees
Create merchandise for your business
FAQ
How do heat transfers work?
Best for detailed designs and smaller quantities
Heat transfers use heat and pressure to apply a printed design onto a garment. First, the artwork is printed onto a transfer material, then pressed onto the fabric using a heat press.
This method allows for detailed designs, vibrant colors, and even full-color graphics without the setup that's required for screen printing. Heat transfers are ideal for smaller orders or designs that include gradients, photos, or many colors.
How does embroidery work?
Best for premium and professional apparel
Embroidery is the decoration of garments by stitching your design directly into the fabric using high-quality threads. Our machines translate your artwork into a stitch pattern, then sew the design with precision.
Because the design is stitched rather than printed, embroidery creates a textured, high-end appearance that lasts the lifetime of the garment. It’s a popular choice for polos, hats, jackets, and corporate apparel.
How does screen printing work?
Best for bold designs and larger quantities
Screen printing is one of the most popular and durable apparel decoration methods. Your design is separated by its colors, and ink of each color is pushed through a mesh screen onto the garment.
This process creates a vibrant, long-lasting print that hold up well through many washes. Screen printing is especially cost-effective for larger orders because the setup is done once and then used to print many garments quickly.
What is your turnaround time?
Once we have your final approval on the provided estimate and the visual mockup, our production time is typically 2 to 3 weeks.
What if I need my order sooner?
Your order can be fulfilled in 7 to 10 days for an additional fee; typically $50 depending on order requirements. A turnaround time of less than 7 days may be possible but cannot be guaranteed.
Is there an order minimum?
Yes, our minimum is 12 items that are decorated with the same design. For orders fewer than 12 items, see "Less-Than-Minimum Fee" for more information.
How should I submit my design/logo?
We gladly accept the artwork files that you can provide to us. To ensure your project does not incur an artwork fee, please follow these requirements:
Our art team will support your vision by creating or modifying your design if
needed. See "Artwork Fee" for more information.
Do you accept returns?
If there is a defect with a garment that was purchased through our suppliers, please contact us! We will help to replace the item or fix the issue.
We cannot guarantee a return is possible for items that are unsatisfactory due to the decoration, style, or fit of the item. Please view the sizing charts and review the descriptions of items before providing final approval on your order. Once approved and completed, a return may not be possible.
Our art mockups are intended to represent your final product as accurately as possible, although minor variations can occur from the decoration process.
Please reach out within a week of receiving your order to remedy any issues you may have.
How is your pricing determined?
We offer competitive pricing that accounts for multiple factors. When ordering garments directly through us, we sell them to you at MSRP + the cost of production.
The overall cost of your project is determined by the garment's MSRP, the type of decoration(s), and the total quantity of decorations.
Are there hidden fees I should know about?
No fees are hidden! We indicate all costs on the estimate that we provide to you before we begin production. Here are the typical fees we may include depending on the circumstances of your order:
Artwork Fee
If your design is not in the proper format for printing, our art team can convert the design to the format we require. See "How should I submit my design/logo?" for more information.
If you don't have a design and need help, our art team can help to create your dream design! Artwork fees are typically $50 per hour of work needed to get your design up and running.
Additional Mockup Fee
We provide one free mockup for your order, displaying your design in multiple colorways if your order includes both dark and light garments. A $5 charge is required to make modifications to your mockup or to request additional versions of your mockup.
Digitizing Fee
If you are interested in embroidery, your design must be digitized to convert it to a format that can be interpreted by embroidery machines. This is a $50 charge and is a one-time fee, so you can order the same embroidery design again at any point in the future without requiring another digitization.
Setup Fee
Setup fees may be included depending on the needs of your embroidery order. For particularly small orders or for orders with complex embroidery scenarios, a setup fee may be required, typically $25. For promotional items and hard goods, setup fees should be expected in most cases, and can range $0 to $65 depending on the type of product.
Customer-Supplied Garments
We do accept garments from our customers to be decorated, but a $35 fee is required as long as the order exceeds our minimum of at least 12 items, and a liability waiver must be agreed to.
Less-Than-Minimum Fee
Our order minimum is 12 items. If you require fewer than 12 items, a $35 fee is included on garments that are ordered from our suppliers.
If you bring in garments to us to be decorated, a $75 fee is included if fewer than 12 garments are provided.
Have another question? Please give us a call or an email and we'd be happy to assist you!
